Internal communication

Internal communication without an intranet is almost unimaginable today. But hardly any other channel polarizes so strongly. For some, it is the indispensable single source of truth, for others a digital black hole full of unread content. At the most recent meeting of the AG CommTech IC interest group, communication managers openly discussed where intranets really stand today – beyond tool promises, buzzwords and wishful thinking. The result: no patent remedy, but clear areas of tension, recurring patterns and uncomfortable truths.