Work from the CommTech WG

The members of our working group regularly produce content such as white papers and impulse papers, blog articles and interviews. These are used, for example, as part of our webinars and other events. To ensure that the results of the initiatives are available to as many PR practitioners as possible (in the long term) and can be used for digital transformation, you can download all the contributions here.

Whitepaper:
Agentic AI in corporate communications

Publication: March 2026





    Playbook:
    Connect AI data sources

    Publication: March 2026





      Whitepaper:
      How communication departments build a database for their AI applications

      Publication: February 2026





        Impulse paper:
        AI agents in communication: What is feasible? Where are the limits?

        Publication: February 2026





          Impulse paper:
          Challenges in performance measurement 2026

          Publication: January 2026





            Whitepaper:
            Expectation gap vs. reputation gap

            Publication: January 2026





              Impulse paper:
              What communication can learn from the US Marine Corps when introducing AI

              Publication: December 2025





                CommTech Index Report 2025/2026

                Publication: November 2025





                  Survey data:
                  CommTech Index Survey 25/26

                  Publication: November 2025





                    Impulse paper:
                    The future of AI-based media analysis

                    Publication: November 2025





                      Audio summary:
                      Future roles and skills in the communications profession in the face of digitalization

                      Publication: November 2025

                      Impulse paper:
                      Introducing predictive communication intelligence

                      Publication: March 2025





                        Impulse paper:
                        Making dumb AI agents smart

                        Publication: September 2025





                          Whitepaper:
                          From SEO to GAIO – How reputation becomes a critical success factor

                          Publication: August 2025





                            Whitepaper:
                            Strategic paradigm shift in internal communication

                            Publication: August 2025





                              Impulse paper:
                              Recognizing communication crises with AI

                              Publication: July 2025





                                Study:
                                Future roles and skills in the communications profession in the face of digitalization

                                Publication: July 2025





                                  Impulse paper:
                                  Proof of successful communication

                                  Error: Contact form not found.

                                  Whitepaper:
                                  Increase impact with AI-based media analysis

                                  Publication: May 2025





                                    Impulse paper:
                                    How AI is democratizing media analysis

                                    Publication: April 2025





                                      Whitepaper:
                                      Predictive intelligence topic management

                                      Publication: March 2025





                                        Impulse paper:
                                        Predictive intelligence topic management

                                        Publication: March 2025





                                          Check today with AI,
                                          how communication will work tomorrow

                                          Publication: March 2025





                                            Making data talk:
                                            How communicators draw insights from their data analysis

                                            Publication: March 2025





                                              CommTech Index Report 2024/2025

                                              Publication: November 2024





                                                AI-based reputation management

                                                Publication: August 2024





                                                  Data culture:
                                                  Between enlightenment and upskilling

                                                  Publication: November 2024





                                                    Whitepaper:
                                                    Prove the success of communication

                                                    Publication: January 2024





                                                      Whitepaper:
                                                      How artificial intelligence is changing topic and reputation management

                                                      Publication: March 2024





                                                        Targeted communication management
                                                        with the help of the stakeholder journey

                                                        Publication: March 2024





                                                          Whitepaper:
                                                          Impulse paper AI in the newsroom

                                                          Publication: February 2024





                                                            Whitepaper:
                                                            Internal Comms Controlling

                                                            Publication: February 2024





                                                              CommTech Report 2023
                                                              (German/English)

                                                              Publication: November 2023





                                                                Impulse paper:
                                                                AI in media analysis

                                                                Publication: February 2024





                                                                  Learning from comparisons: BENCHMARKING

                                                                  Publication: June 2024





                                                                    Whitepaper:
                                                                    Brand Value

                                                                    Publication: June 2023





                                                                      Whitepaper:
                                                                      Useful AI tools for communication departments

                                                                      Publication: December 2023





                                                                        Impulse paper:
                                                                        Sustainability communication

                                                                        Publication: October 2023





                                                                          Whitepaper:
                                                                          Dashboard

                                                                          Publication: March 2023





                                                                            Whitepaper:
                                                                            Crisis sensors

                                                                            Publication: March 2023





                                                                              Whitepaper:
                                                                              Reputation measurement

                                                                              Publication: March 2023





                                                                                Whitepaper:
                                                                                Data Lake

                                                                                Publication: February 2023





                                                                                  Artifical Intelligence in Public Relations and Communications

                                                                                  Thomas Mickeleit & Christina Rettig: There is no shortcut to AI. Or is there? How German communications professionals are navigating the AI revolution: Insights from a focus group discussion of the members of AG CommTech.

                                                                                  How can communication and marketing work better together?

                                                                                  To our newsletter