Work from the CommTech WG

The members of our working group regularly produce content such as white papers and impulse papers, blog articles and interviews. These are used, for example, as part of our webinars and other events. To ensure that the results of the initiatives are available to as many PR practitioners as possible (in the long term) and can be used for digital transformation, you can download all the contributions here.

Impulse paper:
Challenges in performance measurement 2026





    Whitepaper:
    Expectation gap vs. reputation gap





      Impulse paper:
      What communication can learn from the US Marine Corps when introducing AI





        CommTech Index Report 2025/2026





          Survey data:
          CommTech Index Survey 25/26





            Impulse paper:
            The future of AI-based media analysis





              Audio summary:
              Future roles and skills in the communications profession in the face of digitalization
              Impulse paper:
              Introducing predictive communication intelligence





                Impulse paper:
                Making dumb AI agents smart





                  Whitepaper: From SEO to GAIO – How reputation becomes a critical success factor





                    Whitepaper: Strategic paradigm shift in internal communication





                      Impulse paper:
                      Proof of successful communication





                        Study:
                        Future roles and skills in the communications profession in the face of digitalization





                          Impulse paper:
                          Proof of successful communication

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                          Whitepaper:
                          Increase impact with AI-based media analysis





                            Impulse paper:
                            How AI is democratizing media analysis





                              Whitepaper:
                              Predictive intelligence topic management





                                Impulse paper:
                                Predictive intelligence topic management





                                  Check today with AI,
                                  how communication will work tomorrow





                                    Making data talk:
                                    How communicators draw insights from their data analysis





                                      CommTech Index Report 2024/2025





                                        AI-based reputation management





                                          Data culture:
                                          Between enlightenment and upskilling





                                            Survey results
                                            Process automation





                                              Provide sound evidence of communication success





                                                Process automation in corporate communications





                                                  How artificial intelligence is changing topic and reputation management





                                                    Targeted communication management
                                                    with the help of the stakeholder journey





                                                      AI impulse paper in the newsroom





                                                        Internal Comms Controlling





                                                          CommTech Report 2023
                                                          (German/English)





                                                            Impulse paper AI in media analysis





                                                              Learning from comparisons: BENCHMARKING





                                                                Brand Value





                                                                  Useful AI tools for communication departments





                                                                    Impulse paper sustainability communication





                                                                      Dashboard





                                                                        Crisis sensors





                                                                          Media analysis service provider





                                                                            Reputation measurement





                                                                              Decision Support Center





                                                                                Data Lake





                                                                                  How do I efficiently create effective content
                                                                                  and distribute it successfully?





                                                                                    With AI to the ultimate employer branding video

                                                                                    Video experiment by Cornelia Schruff, Senior Marketing Manager at cofenster.

                                                                                    How can communication and marketing work better together?
                                                                                    Handout: GDPR in employee admissions
                                                                                    Artifical Intelligence in Public Relations and Communications

                                                                                    Thomas Mickeleit & Christina Rettig: There is no shortcut to AI. Or is there? How German communications professionals are navigating the AI revolution: Insights from a focus group discussion of the members of AG CommTech.

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